COVID-19 and Risk Communication

In response to the COVID-19 pandemic UNICEF, with the help of funding from Johnson & Johnson, US Centers of Disease Control and the Office of US Foreign Disaster Assistance (OFDA), has developed a health worker training content library that can be deployed on a variety of digital channels, including SMS, Social Media Messaging Apps (i.e., WhatsApp, Facebook Messenger, Viber, Telegram), and other app-based learning management systems.

This Message Toolkit was designed to help the Department of Health (DOH) staff, local government stakeholders, non-government organizations, international organizations and others to communicate consistently and effectively about COVID-19. It is a one-stop-shop for all messages about COVID-19.

This Risk Communication and Community Engagement (RCCE) Guide serves as a guide for community health workers (CHWs), volunteers, and social mobilizers in communicating with people on COVID-19 and helping them protect themselves and others from the virus. This guide contains importance of community engagement during health crisis, how to talk to people in the community, how to protect yourself and others while on duty, and key messages that need to be conveyed to the community and to specific audience groups. 

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