Self-Care Quality of Care Framework

Date of Publication
2020

Population Services International (PSI) and a consortium of organizations under the auspices of the Self-Care Trailblazers Working Group have developed a Quality of Care Framework for Self-care aligned with the WHO Consolidated Guideline on Self-Care Interventions for Health.

The WHO put forward that it is possible to think about self-care from two complementary perspectives: one focused on improving the capacity of individuals to self-manage their care and another focused on reorienting the health system so that, as people become more engaged in their health, the health system is there to meet them.

The five domains that sit at the core of the framework are:

  • Technical competency
  • Client safety
  • Information exchange
  • Interpersonal connection and choice (to engage in self-care)
  • Continuity of care

Though grounded in family planning, these domains and the framework may be applicable to a broader range of primary health care approaches to self-care. Within these five domains, a total of 41 standards comprise the framework and each can be adapted for any self-care intervention.