PROGRES_SBCC User's Guide

Source
Management Sciences for Health, Health Communication Capacity Collaborative (HC3)

This is the User's Guide to be used when implementing the Program for Organizational Growth, Resilience and Sustainability for Social and Behavior Change Communications Organizations (PROGRES_SBCC). It includes a description of the tool, the phases of the assessment, and offers templates and other resources.

PROGRES_SBCC is a participatory organizational assessment process that helps civil society organizations (CSOs) and government institutions identify areas requiring support to foster sustainability and resilience. It can also be adapted for use by organizations working in areas outside of health. It was developed to be administered by or with a broad range of CSOs and governmental and other organizations that undertake social and behavior change communications activities to measure organizational capacity. It can also be used by development organizations and agencies, including government line ministries.

PROGRES_SBCC gathers data on an organization’s capacity along a broad range of performance parameters. It then formulates these into 12 organizational capacity domains: eight core and four optional domains. Assessment of the latter will depend on the mandate of the organization being assessed.

PROGRES_SBCC is used to measure, monitor and evaluate changes in organizational capacity as a result of capacity strengthening interventions. PROGRES_SBCC assesses CSOs and government institutions working in health and health-related areas. The tool is designed to assess organizational capabilities to enhance performance toward achieving organizational goals