Emergency Preparedness and Response Training

US Centers for Disease Control and Prevention

An online course which covers several aspects of emergency risk communication.

  • Introduction to crisis and emergency risk communication
  • Psychology of a crisis
  • Messages and audiences
  • Crisis communication plans
  • The spokesperson
  • Working with the media
  • Stakeholder and partner communication
  • CERC, social media, & mobile media devices
  • Terrorism and bioterrorism communication challenge