CAPACITY STRENGTHENING TOOL

The Communication Toolkit

The Communication Toolkit is designed to help organizations communicate with employees or members about getting good quality health care, making better health care decisions, and being informed and engaged in their health and health care. The Toolkit contains materials that are designed to be given to employees or members along with guidance for organizations about how to effectively use the materials.

The materials for employees or members consist of 16 documents, grouped into four topic areas: 1. Tips for Getting Good Quality Care, 2. Finding Trustworthy Health Information on the Internet, 3. Understanding the Basics of Health Care Quality, and 4. Choosing Quality Health Care and Making Wise Use of Health Care Dollars. The section called “How to use the materials” contains step-by-step information and practical tips designed to help organizations understand how to best use and distribute the communication materials.

Last modified: March 25, 2019

Language: English

RESOURCES

Tools

Examples