6 Tips for How to Prototype a Service

Source
IDEO
Date of Publication
2018

This site provides six important tips to ue when prototyping a service. Prototyping is the creation of a model of what a design will look like in order to test its workability.  It is such a powerful tool because a team can organize a service around the needs of the end consumer. Prototyping is important for determining what lands correctly and what’s missing. It’s a way to depict how the experience might play out over time and to gather feedback around that.

The six tips are:

  1. Determine the moments that matter
  2. Be on the lookout for early indicators
  3. Tap the creative potential of those who are delivering the service.
  4. Use time-based moments.
  5. Ask people to imagine a more idealized version.
  6. Use constraints to force yourself to stretch

 

 

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