6 Tips for How to Prototype a Service
This site provides six important tips to ue when prototyping a service. Prototyping is the creation of a model of what a design will look like in order to test its workability. It is such a powerful tool because a team can organize a service around the needs of the end consumer. Prototyping is important for determining what lands correctly and what’s missing. It’s a way to depict how the experience might play out over time and to gather feedback around that.
The six tips are:
- Determine the moments that matter
- Be on the lookout for early indicators
- Tap the creative potential of those who are delivering the service.
- Use time-based moments.
- Ask people to imagine a more idealized version.
- Use constraints to force yourself to stretch
More HCD resources
- Empathy – How to Improve Your Designs by Developing Empathy for Your Target Group
- Tips for Capturing the Best Data from User Interviews
- What is Human-Centered Design?
- What is Design Thinking?
- The Four Voices of Design
- Human-Centered Design Templates and Tools
- What Does it Take? Operational, Cultural, and Structural Ingredients Necessary to Design for Girl-Centered Care
- Design Kit for Human-Centered Design
- Collective Action Toolkit
- 18F Methods Cards
March 25, 2019