Insights for Provider Behavior Change from Qualitative Research in Nairobi
In 2018, Save the Children conducted qualitative research to better understand the influence of social norms on a health worker’s decision to provide contraceptive services to adolescents.
The objective was to explore the root causes of bias via the following questions:
- What are health workers’ attitudes and beliefs related to contraception for adolescents?
- What individuals influence health workers’ attitudes and beliefs?
- How are health workers’ attitudes and beliefs shaped by those influential individuals?
Data were collected in Kibera, the largest informal settlement in Nairobi, Kenya. Both clinical and non-clinical staff participated. While clinical providers (nurses, physicians, pharmacists) are direct service providers, non-clinical staff (receptionists, housekeeping staff, and security personnel) are often the first facility representatives that an adolescent interacts with. Data collection involved interactive and participatory methods to spark discussions.
- Innovation Brief: Engaging Influencers and Non-Traditional Actors in Participatory Processes for Family Planning Program Design
- Innovation Brief: Breaking Down Barriers to Family Planning Access by Engaging Agents of Change
- Evidence Review and Analysis of Provider Behavior Change Opportunities: Literature Review
- Community Communication MNCH e-Manual: Participatory Health Promotion Sessions
- IPC for Immunization Toolkit
- Provider Behavior Change Implementation Kit
- Behavioural Considerations for Acceptance and Uptake of COVID-19 Vaccines: WHO Technical Advisory Group on Behavioural Insights and Sciences for Health
- Interpersonal Communication for Immunization (IPC-I)
- COVID-19: Can Behavior Insights Address Vaccine Hesitancy and Increase Take-up?
- Strengthening the USAID Zika Response: Experiences from the Zika Social and Behavior Change Working Group
- Innovation Brief: Insights from Model Providers in Cote d'Ivoire to Strengthen Voluntary Family Planning Service Delivery
- Sample Facility Specific Progress Score Card
- Collection of FP Commodities from the State Government
- Using the ODK Collection Application
- Insights to Improve Social and Behavior Change Programming Through a Focus on the Attributes of Behaviors