Project Example

Cambodia Coronavirus IVR Game Script

This is a script created for an Interactive Voice Response (IVR) COVID-19 game as part of the COVID-19 campaign in Cambodia.

The IVR script contains questions put to the caller. The caller receives several options to respond to the question, by pressing numbers on the phone. If the caller answers incorrectly, a negative sound is heard and then the correct answer and more information is supplied. If the caller answers correctly, a positive sound is heard, and more information is supplied.

Source: Breakthrough ACTION/Johns Hopkins Center for Communication Programs

Date of Publication: June 17, 2020