Social and behavior change (SBC) for service delivery refers to using SBC processes and techniques to motivate and increase uptake and/or maintenance of health service-related behaviors among intended audiences. SBC for service delivery is distinguished by its focus on service interactions: the use of SBC to motivate clients to access services (before services); to improve the client-provider interaction (during services); and to boost adherence and maintenance (after services). The concept includes considerations of social and cultural norms that impact service use (or non-use) and delivery, the physical environment in which services are delivered, and the communication that takes place between a client and provider.
This toolkit was developed through a collaborative effort led by Women Deliver and The Partnership for Maternal, Newborn & Child Health (The Partnership) and supported by consultations with members of The Partnership’s Adolescent and Youth Constituency at country, regional and global levels, as well as technical partners and allies working on adolescent health and wellbeing.
In 2016, with funding from the Bill and Melinda Gates Foundation and the Children’s Investment Fund Foundation, PSI launched Adolescents 360 (A360), a 4.5-year program that works directly with young people to develop and deliver interventions that aim to increase demand for, and voluntary uptake of, modern contraception among girls aged 15-19 in Ethiopia, Nigeria, and Tanzania. This technical brief presents the case of Smart Start, A360’s intervention in Ethiopia, offering lessons for similar AYSRH programs seeking to design and implement scalable, sustainable, community-based programming for adolescents.
As human-centered design in global public health enters its adolescence, this article offers a guide to help practitioners break through their misperceptions of people's needs to prescribe real solutions.
MULTI-SBC provides easy access to relevant tools for integrating social and behavior change (SBC) with existing family planning programs and with fields related to family planning. MULTI-SBC is the starting point for family planning practitioners looking to integrate their programs with new sectors or sectors that they may not be familiar with.
This library includes resources from SPRING's work to help social and behavior change (SBC) practitioners design, implement, and monitor effective SBC interventions for nutrition.
The MIYCN-FP toolkit was compiled by the MIYCN-FP Technical Working Group. This working group brings together the MNCH, FP/RH and nutrition communities.
This analytical study SBCC identifies and examines best practices in SBCC efforts by African governments.