Response Organizations

Since January 2020, WHO has published more than 100 documents about COVID-19. Of these, more than half are detailed technical guidance, on how to find and test cases, how to provide safe and appropriate care for people depending on the severity of their illness, how to trace and quarantine contacts, how to prevent transmission from one person to another, how to protect health care workers, and how to help communities to respond appropriately.

This document includes key Risk Communication and Community Engagement (RCCE) considerations during shifting lockdown measures, safety measures for conducting in-person community meetings, and a template that brings both of these considerations together to help agencies adapt their RCCE approaches as these measures shift.

The COVID-19 pandemic is largely concentrated in cities and urban areas, with around 2,600 cities globally reporting at least one case of the disease. While the epicentre of the global health crisis is still Europe and North America, its impact on developing countries may be more devastating, especially for the poorest. The 1 billion+ people living in slums and slum-like settings in developing countries, where population density is high, are those most at-risk and least prepared.