This toolkit provides information about currently available mobile messaging technology solutions, as well as things to consider when selecting a vendor and deploying a mobile health, or mHealth, campaign. It is meant to be used with other resources on project design, content development, and behavioral change communications, including Planning an Information Systems Project: A Toolkit for Public Health Managers.

This guide is aimed at businesses which use IVR for sales, but can easily be adapted and used for social and behavior change projects. It provides an overview of how interactive voice response (IVR) works, why it is used, and its advantages and disadvantages.

Included is information about:

This document details the Social and Behavior Change (SBC) for Health activities planned for the learning by doing project in Chandannath Municipality, Jumla, Nepal for the duration of January - August 2019. These activities were part of the capacity development exercise in SBC for Health in Karnali province selected municipalities.

The theory of change (TOC) is often used as the development hypothesis for projects. It requires an in-depth causal analysis of issues rooted in evidence. Developing and using a TOC builds common understanding among stakeholders around the actions needed to achieve desired changes.