This review focuses on misinformation that appeared early in the pandemic. During this phase, little was known about the virus, such as how it spread or how infected people could be treated most effectively.
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This is a handbook designed to help the media to support and communicate with their audiences about the COVID-19 pandemic. It is available in English, Ukrainian and Romanian.
"This paper describes the characteristics of an infodemic, which combines an inordinately high volume of information (leading to problems relating to locating the information, storage capacity, ensuring quality, visibility and validity) and rapid output (making it hard to assess its value, manage the gatekeeping process, apply results, track its history, and leading to a waste of effort).
The authors of this article believe that, "the intertwining spreads of the [COVID-19] virus and of misinformation and disinformation require an approach to counteracting deceptions and misconceptions that parallels epidemiologic models by focusing on three elements: real-time surveillance, accurate diagnosis, and rapid response."
This kit offers step-by-step guidance and templates to planning, choosing, setting up and managing a feedback and complaints system.
This document offers tools to help the media play their role in the COVID-19 pandemic response through accurate, ethical and responsible reporting. It also proposes ways to approach coverage and encourages journalists to provide advice and solutions that can help reduce health risks and save people's lives.
This presentation teaches how to understand the impact of rumors on programs and operations, and offers techniques to capture and address them.
"Since July 2020, Internews’ Rooted in Trust project has collected close to 20,000 rumours from seven project countries: Afghanistan, Lebanon, Philippines, Colombia, Central African Republic, Mali, and Sudan. We work in 12 local languages and collect data across seven major social media platforms and a wide range of feedback collection channels, including door-to-door surveys, informal meetings, assessments, community meetings, listening groups, SMS, and radio call-in shows."
"Health misinformation is not a peculiarity of the 2020s. From rumours in Nigeria in the early 2000s that polio vaccinations were a conspiracy, to allegations that the 2015 Zika crisis in the Americas and Asia-Pacific was man made, there is a long history of health misinformation. This briefing reviews some of the key episodes and possible solutions.
"Following the first global infodemiology conference held in July 2020, WHO and partners coordinated a joint call for papers with five academic journals representing different scientific fields, all related to components of the science behind managing infodemics. [Early in 2021] the first of these academic journals published its special infodemic feature. The research findings contribute to filling the knowledge gap identified through the WHO public health research agenda for managing infodemics released [in February 2021]."